Bilingual Technical Account Manager

Descripción de la oferta

Denken Solutions Inc is an IT company with 14 years of experience with offices at California, Canada, India and Mexico, providing IT solutions in the United States. Hiring: Prestador de Servicios (Se solicitará factura timbrada por el SAT/ RESICO, Persona Física con Actividades Empresariales, etc) Labor Days: Mon- Fri from 8 AM to 5 PM EST (Toronto time) Salary: Up to $30,000 MXN gross The role is 100% remote from any location in Mexico. The primary responsibility of this role is to serve as a strategic partner to our customers, providing technical solutions to their business needs. This includes understanding customer goals, identifying and defining product and business requirements, and working closely with the technical team to deliver solutions. Key Responsibilities: Build and maintain strong, long-lasting customer relationships. Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors. Ensure the timely and successful delivery of our solutions according to customer needs and objectives. Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders. Develop new business with existing clients and/or identify areas of improvement to meet sales quotas. Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts). Collaborate with the sales team to identify and grow opportunities within the territory. Assist with high severity requests or issue escalations as needed. Requirements: Proven work experience as a Technical Account Manager, Sales Account Manager, Junior Account Manager or relevant role. Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level. Solid experience with CRM software (e.g., Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel). Experience delivering client-focused solutions to customer needs. Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail. Excellent listening, negotiation and presentation abilities. Strong English verbal and written communication skills. BA/BS degree in Business Administration, Sales or relevant field.

Requerimientos

• Educación mínima: Educación superior - Licenciatura
• 1 año de experiencia
• Idiomas: Inglés
• Conocimientos: Crm

Aptitudes asociadas a esta ofertaNuevo

Palabras clave: kam, account, cuentas, lider, jefe, gerente, manager, director, chief, lead, jefatura, regente

Hace 18 horas (actualizada)

Acerca de Denken Solutions Inc

Denken Solutions Inc is the most sought company in USA for project implementations and support services since 2010 with a strong lineup of professionals with relevant industry expertise.