Home Office Tech Support Agent
Tijuana, Baja California
Remoto
Hace 3 horas
Ordenar
Ordenar por
- Relevancia
- Fecha
- Salario
Distancia
Distancia
- Hasta 5 km
- Hasta 10 km
- Hasta 25 km
- Hasta 50 km
- Hasta 75 km
- Hasta 100 km
Fecha
Fecha
- Urgente 4,720
- Desde ayer 2,249
- Últimos 3 días 3,457
- Última semana 6,073
- Últimos 15 días 10,233
- Último mes 14,725
Lugar de trabajo
Lugar de trabajo
-
Remoto 370
-
Presencial y remoto 1,037
Estado
- Jalisco 2,136
- Ciudad de México DF 6,787
- Estado de México 2,416
- Nuevo León 1,517
- Querétaro 898
- Puebla 768
- Guanajuato 749
- Quintana Roo 568
- Veracruz 489
- Yucatán 427
- Sonora 408
- Baja California 357
- Michoacán 336
- Durango 318
- Chihuahua 311
- San Luis Potosí 282
- Coahuila 278
- Sinaloa 265
- Oaxaca 232
- Morelos 227
- Baja California Sur 213
- Aguascalientes 210
- Hidalgo 186
- Chiapas 180
- Tamaulipas 152
- Tabasco 149
- Guerrero 131
- Tlaxcala 92
- Colima 90
- Nayarit 85
- Campeche 57
- Zacatecas 43
- Extranjero 3
Ciudad
- Zapopan55
- Guadalajara16
- Tlajomulco de Zúñiga8
- Arandas3
- Tepatitlán de Morelos3
- San Pedro Tlaquepaque3
- Tequila2
- Tolimán2
- Tuxcacuesco2
- Zacoalco de Torres2
- Lagos de Moreno1
- Ocotlán1
- Puerto Vallarta1
- Villa Purificación1
- Tala1
- Tizapán el Alto1
- Valle de Juárez1
Experiencia
Experiencia
- Sin Experiencia 7,253
- 1 año 6,385
- 2 años 2,171
- 3-4 años 1,079
- 5-10 años 271
- Más de 10 años 34
Salario
Salario
- Menos de $ 5,000
- Más de $ 5,000
- Más de $ 10,000
- Más de $ 15,000
- Más de $ 20,000
- Más de $ 30,000
- Más de $ 40,000
- Más de $ 50,000
- Más de $ 65,000
- Más de $ 80,000
Jornada
Jornada
- Tiempo Completo 18,986
- Medio tiempo 1,897
- Por Horas 395
- Beca/prácticas 98
Contrato
Contrato
- Contrato por tiempo indeterminado 19,232
- Contrato para obra o tiempo determinado 1,092
- Otro tipo de contrato 814
- Contrato por temporada 238
Discapacidad
Discapacidad
- Sí
- No
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Remoto
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Anterior
Siguiente
Home Office Tech Support Agent
Contrato por tiempo indeterminado
Tiempo Completo
Remoto
Join the Coolest Call Center in Tijuana!
Confie is a shared service center, originally from the United States, mainly in the areas of California, Nevada, and Arizona. Its clients are primarily insurance companies in the vehicle and medical sectors, each with more than 60 lines of business.
Important:
This is a home-office position; however, training is conducted on-site, and you must continue residing in Tijuana, Rosarito, or Tecate afterward.
A minimum C1 level of English is required for this position.
WhatsApp will be the only method for follow-up on this application.
Home Office Tech Support Agent - Confie Tijuana
Benefits:
Competitive salary with professional growth opportunities
Comprehensive training and ongoing development
Collaborative and team-oriented work environment
Superior benefits compared to the legal requirements
Weekly pay and productivity bonuses
Rewards and recognition program
Career advancement opportunities within the company
Employee discounts on tuition with local universities
Discounts with participating local businesses
Paid training (including bonus)
Excellent location accessible via public transportation
Legal benefits
Paid vacations and vacation premium
Savings fund and voluntary savings plan
Health services institution (IMSS)
Federal Housing Credit Program (INFONAVIT/FONACOT)
Requirements:
1 3 years in Salesforce support or helpdesk, or customer service
Fluency in English and Spanish (both spoken and written)
Proficient in Windows and basic troubleshooting tools
Certified in Salesforce Associate, Experience in ticketing systems E.G. Salesforce, Servicenow, Zendesk, or Jira (Desirable)
Responsibilities:
Provide technical support for Salesforce, troubleshooting software, hardware, and connectivity issues while ensuring customer satisfaction and meeting SLAs.
Assist customers via phone, email, and chat, using knowledge base resources to resolve inquiries.
Document interactions, escalate complex issues, and ensure timely resolution.
Educate customers on product features, best practices, and stay updated on Salesforce updates.
Dont miss out on the opportunity to be part of a growing team and make a difference in customer experience!
Confie is a shared service center, originally from the United States, mainly in the areas of California, Nevada, and Arizona. Its clients are primarily insurance companies in the vehicle and medical sectors, each with more than 60 lines of business.
Important:
This is a home-office position; however, training is conducted on-site, and you must continue residing in Tijuana, Rosarito, or Tecate afterward.
A minimum C1 level of English is required for this position.
WhatsApp will be the only method for follow-up on this application.
Home Office Tech Support Agent - Confie Tijuana
Benefits:
Competitive salary with professional growth opportunities
Comprehensive training and ongoing development
Collaborative and team-oriented work environment
Superior benefits compared to the legal requirements
Weekly pay and productivity bonuses
Rewards and recognition program
Career advancement opportunities within the company
Employee discounts on tuition with local universities
Discounts with participating local businesses
Paid training (including bonus)
Excellent location accessible via public transportation
Legal benefits
Paid vacations and vacation premium
Savings fund and voluntary savings plan
Health services institution (IMSS)
Federal Housing Credit Program (INFONAVIT/FONACOT)
Requirements:
1 3 years in Salesforce support or helpdesk, or customer service
Fluency in English and Spanish (both spoken and written)
Proficient in Windows and basic troubleshooting tools
Certified in Salesforce Associate, Experience in ticketing systems E.G. Salesforce, Servicenow, Zendesk, or Jira (Desirable)
Responsibilities:
Provide technical support for Salesforce, troubleshooting software, hardware, and connectivity issues while ensuring customer satisfaction and meeting SLAs.
Assist customers via phone, email, and chat, using knowledge base resources to resolve inquiries.
Document interactions, escalate complex issues, and ensure timely resolution.
Educate customers on product features, best practices, and stay updated on Salesforce updates.
Dont miss out on the opportunity to be part of a growing team and make a difference in customer experience!
Requerimientos
- Educación mínima: Educación media superior -Bachillerato General
- 1 año de experiencia
- Idiomas: Español ,Inglés
Hace 3 horas
Imprimir
Denunciar empleo
Recibir ofertas similares
Acerca de CONFIE
¡No te pierdas ninguna oportunidad!
We are located in Tijuana’s vibrant financial district. We specialize in generating leads, tech support services and extensive business solutions for other companies. Our shared service center is state of the art and known as Confie.
Our greatest strength is our talented and innovative staff!
That’s because these workers understand Confie’s employee value proposition. That proposition is simple: Confie promises to help employees grow along with the company. And we also provide the resource...
We are located in Tijuana’s vibrant financial district. We specialize in generating leads, tech support services and extensive business solutions for other companies. Our shared service center is state of the art and known as Confie.
Our greatest strength is our talented and innovative staff!
That’s because these workers understand Confie’s employee value proposition. That proposition is simple: Confie promises to help employees grow along with the company. And we also provide the resources to let employees make power moves.
Our call center was built by our parent company Confie, they are America’s leading independent provider for personal lines of insurance.
Confie was named the best call center in Tijuana, but we won’t just stop there. Our plan is to recruit the most talented and driven local workers and provide the training and other resources they need to achieve all of their biggest career goals!
Beneficios de CONFIE
Seguros, salud y bienestar
Seguro dental
Seguro de salud
Financieros y Jubilación
Bono desempeño
Familia y paternidad
Permisos de maternidad y paternidad
Vacaciones y tiempo libre
Vacaciones pagadas
Permiso por fallecimiento de familiar
Ventajas y descuentos
Descuentos para empleados
Soporte profesional
Planes de formación