Bilingual Customer Success Associate - Advanced English / Conversational

Descripción de la oferta

BILINGUAL CUSTOMER SERVICE AGENT — FULL TIME | PERMANENT | CDMX (BENITO JUÁREZ)

If you’re looking for more than just a job — a place where you’re respected, supported, and given real opportunities to grow — this opportunity is for you. We’re hiring Bilingual Customer Service Agents who enjoy helping people, communicating clearly, and being part of a team that works with professionalism and empathy.

WHAT YOU’LL DO
• Handle inbound customer calls with a friendly and professional approach
• Support customers with financial and retail service inquiries
• Provide clear solutions and accurate information
• Create positive customer experiences in every interaction
• Represent clients with confidence, care, and accountability

WHAT WE OFFER
• Competitive base salary + fixed monthly bonus
• Full legal benefits from day one
• 100% paid training
• Ongoing coaching and operational support
• Career growth and internal promotion opportunities
• Continuous learning and skill development programs
• Discounts and partnerships with universities, retail brands, and entertainment services
• Respectful, professional, and team-oriented work environment

REQUIREMENTS
• Advanced conversational English (assessment required)
• Minimum 1 year call center customer service experience
• College studies in progress, incomplete, or completed
• Strong communication skills and service mindset
• Responsible, reliable, and team-oriented attitude

DIVERSITY & INCLUSION
Our hiring process is inclusive and discrimination-free. We value talent, commitment, and growth potential. Everyone is welcome.

POSITION DETAILS
• Location: Benito Juárez, Mexico City
• Schedule: Full-time
• Contract: Permanent

Ready to take the next step in your bilingual customer service career? Apply today and grow with a team that truly supports your development.

Requerimientos

• Educación mínima: Educación media superior -Bachillerato General
• Menos de 1 año de experiencia

Hace 5 días (actualizada)