Bilingual Customer Specialist / Permanent Role - Growth / Benito Juárez

Importante empresa del sector - Iztapalapa, Ciudad de México DF

Descripción de la oferta

A convenir Contrato por tiempo indeterminado Tiempo Completo

BILINGUAL CUSTOMER SERVICE AGENT — BUILD YOUR CAREER WITH A PEOPLE-FIRST TEAM
FULL TIME | PERMANENT ROLE | BENITO JUÁREZ, CDMX
Ready for a role where your English skills, customer focus, and professionalism are truly appreciated? Join a bilingual customer service team that values respect, continuous learning, and real career growth. This is more than a seat on the floor — it’s a structured path to develop your experience and move forward.
WHAT YOU’LL BE DOING
• Handle inbound customer calls with a clear, professional approach
• Assist customers with financial and retail service questions
• Provide accurate, solution-driven support
• Create consistent, positive customer experiences
• Document interactions and follow service guidelines
• Work closely with a collaborative, quality-focused team
WHAT YOU’LL GET
• Competitive salary plus fixed monthly bonus
• Full legal benefits starting day one
• Fully paid training program
• Ongoing coaching and quality feedback
• Career path with internal advancement options
• Continuous training and skill-building resources
• Partnerships and discounts with universities, retail, and entertainment brands
• A respectful, stable, and performance-driven workplace
WHAT WE’RE LOOKING FOR
• Advanced conversational English (assessment required)
• At least 1 year of call center customer service experience
• College education in progress, paused, or completed
• Strong communication and problem-solving abilities
• Reliable, accountable, and service-oriented mindset
INCLUSIVE HIRING
We maintain an inclusive and discrimination-free recruitment process. We select based on capability, commitment, and growth potential.
• POSITION INFORMATION
• Location: Benito Juárez, Mexico City
• Schedule: Full-time
• Contract type: Permanent
If you’re ready to take the next professional step in bilingual customer service, apply today and grow with a team that invests in your future.