Bilingual Customer Service Agent - SupportFocused Role

Descripción de la oferta

Bilingual Customer Service Agent

Location: Benito Juárez, Mexico City
Job Type: Full-time | Permanent Contract

If you’re looking for more than just a job—if you want stability, growth, and a place where your work truly matters—this opportunity may be for you.

We’re looking for Bilingual Customer Service Agents who enjoy helping people, communicating clearly, and being part of a team that values respect, collaboration, and professional development. This role is ideal for individuals with customer service experience who want to continue growing in a supportive environment.

What You’ll Be Doing

Supporting customers over the phone with empathy, clarity, and professionalism

Assisting with inquiries related to financial and retail services

Providing solutions that create positive customer experiences

Working within a collaborative, supportive, and accountable team

Representing our clients with confidence and high service standards

What We Offer

Competitive base salary and fixed monthly bonus

Full legal benefits from day one

100% paid training with continuous support

Clear and realistic opportunities for career growth

Ongoing learning and skill-development programs

Partnerships and discounts with universities, retail brands, and entertainment venues

A professional, positive, and respectful work environment

What We’re Looking For

Advanced conversational English (assessment required)

At least 1 year of call center experience in Customer Service

Education: Bachelor’s degree in progress, incomplete, or completed

Strong communication skills, positive attitude, and sense of responsibility

Diversity & Inclusion

We believe people perform best when they feel respected, supported, and valued. Our hiring process is inclusive, respectful, and free of discrimination. We focus on talent, commitment, and potential.

If you’re ready to take the next step in your customer service career and be part of a workplace where your experience is appreciated and your growth is supported, we’d love to hear from you.
Apply today and let’s grow together.

Requerimientos

• Educación mínima: Educación media superior -Bachillerato General
• Menos de 1 año de experiencia

Palabras clave: servicio, service, demostrador, feriante, viajante, agent, representative, agente, representante

Hace 3 días (actualizada)