Bilingual Customer Experience Specialist - Client Care Role

Importante empresa del sector - Tlalpan, Ciudad de México DF

Descripción de la oferta

A convenir Contrato por tiempo indeterminado Tiempo Completo

Bilingual Customer Service Agent

If you’re looking for more than just a job and want a place where you can feel valued, grow professionally, and work in a respectful, supportive environment, this might be the right opportunity for you.
We’re looking for Bilingual Customer Service Agents who genuinely enjoy helping people, communicating clearly, and being part of a team that supports each other and grows together.
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What will you be doing?
• Taking customer calls and providing friendly, professional support
• Helping customers with questions related to financial and retail services
• Finding clear solutions that create a positive experience
• Working closely with a collaborative, service-focused team
• Representing our clients with confidence and care
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What do we offer you?
• Competitive salary with a fixed monthly bonus
• Full legal benefits from day one
• 100% paid training and continuous support
• Real opportunities for growth and career development
• Ongoing learning and skill-building programs
• Discounts and partnerships with universities, retail brands, and entertainment services
• A professional, positive, and respectful work environment where your work truly matters
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What are we looking for?
• Advanced conversational English (assessment required)
• At least 1 year of customer service experience in a call center
• College degree in progress, incomplete, or completed
• Strong communication skills, a positive attitude, and a sense of responsibility
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Diversity & Inclusion
We believe people do their best work when they feel respected and supported. Our hiring process is inclusive, respectful, and free of discrimination. We focus on talent, commitment, and potential.
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If you’re ready to take the next step in your customer service career and be part of a team where your experience and growth are truly supported, we’d love to hear from you.
Apply today and let’s grow together.
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Location: Benito Juárez, Mexico City
Position type: Full-time | Permanent contract