Bilingual Customer Experience - Growth / CDMX

Importante empresa del sector - Iztapalapa, Ciudad de México DF

Descripción de la oferta

$ 22,000.00 (Mensual) Contrato por tiempo indeterminado Tiempo Completo

BILINGUAL CUSTOMER SERVICE AGENT — GROW WITH A TEAM THAT VALUES YOU
FULL TIME | PERMANENT | BENITO JUÁREZ, CDMX

Looking for more than just a job? Join a workplace where your voice matters, your growth is supported, and your work makes a real difference. We’re building a strong bilingual customer service team and want people who enjoy helping others, communicating clearly, and being part of a respectful, people-first culture.

WHAT YOU’LL DO
• Answer inbound customer calls with professionalism and empathy
• Support customers with financial and retail service inquiries
• Provide accurate, solution-focused guidance
• Deliver positive, high-quality customer experiences
• Collaborate with a supportive, performance-driven team
• Represent our clients with confidence and care

WHAT YOU’LL RECEIVE
• Competitive base salary plus fixed monthly bonus
• Full legal benefits from day one
• 100% paid training
• Continuous coaching and operational support
• Clear career path and internal growth opportunities
• Ongoing learning and skill development programs
• Discounts and partnerships with universities, retail brands, and entertainment services
• A respectful, professional environment where your contribution is recognized

WHAT WE’RE LOOKING FOR
• Advanced conversational English (assessment required)
• Minimum 1 year customer service experience in a call center
• College studies in progress, incomplete, or completed
• Strong communication and problem-solving skills
• Positive attitude and high sense of responsibility

DIVERSITY & INCLUSION
We are committed to an inclusive, discrimination-free hiring process. We value talent, attitude, and potential, and we welcome diverse backgrounds and perspectives.

POSITION DETAILS
• Location: Benito Juárez, Mexico City
• Schedule: Full-time
• Contract: Permanent

Ready to grow your bilingual career in a place where you’re supported and valued? Apply today and move forward with a team that grows together.