Bilingual Answering Service Agent

Descripción de la oferta

Job description

We're looking for call center representatives whom will act as a seamless extension of our client's business, offices, hospitals, and more.

As a representative you will support callers by providing them with a personalized and effortless experience.

This is an on-site job, we do NOT hire remote agents.

Responsibilities

Manage incoming calls.
Identify and assess customers’ needs to achieve satisfaction.
Document messages accurately based on information given.
Follow communication procedures, guidelines, and policies.
Skills

Customer support experience.
Ability to adapt/respond to different types of characters.
Excellent communication skills (English / C1 or above).
Highschool / GED Diploma.
Above average computer skills (Typing / Searching).
Availability and Compensation:

We are looking for hard working people with full-time availability, working 40 hours per week with 2 days off (Days OFF may vary depending on operational needs)

Job Type: Full-time

Pay: Up to $17,900.00 per month

Application Question(s):


Do you live in Merida?
Experience:


Call Center: 2 years (Preferred)
Language:


Advanced English (Required)
Work Location: In person

Requerimientos

• Educación mínima: Educación media superior - Bachillerato Tecnológico
• 1 año de experiencia
• Idiomas: Inglés
• Edad: A partir de 18 años

Palabras clave: servicio, service, demostrador, feriante, viajante, agent, representative, agente, representante

1 de noviembre

Acerca de Call Center Sales Pro

We’re a compassionate, multigenerational team that is welcoming to people of all backgrounds. Each of us has something to learn and something to offer. We want to know about and contribute to your story. We listen. We respect each other. We cherish the equality and dignity of each of our people. We care about families and the full life experience of all who surround us.