Jira System Administrator

Descripción de la oferta

Location: Monterrey, NL (local candidates only)
Schedule: Monday–Friday | 7:00 – 16:00
Work model: Hybrid (3 days onsite / 2 days home office – non-negotiable)

Important:
This is a hands-on technical role focused on administering Atlassian platforms.
This is NOT a project management or Jira user role.
Only candidates currently based in Monterrey and the metropolitan area will be considered.
No relocation support is provided.
Students or entry-level profiles will not be considered.
Applications that do not meet the required experience will not be considered.

About the role:
Join NOV’s global IT team as a Jira System Administrator supporting enterprise Atlassian environments. In this role, you will manage and optimize Jira and Confluence platforms across Data Center and Cloud environments, ensuring performance, scalability, and secure integrations.

You will work closely with global teams to support collaboration tools, improve system reliability, and implement automation and governance best practices.

Key responsibilities:
Administer Jira and Confluence Data Center environments, ensuring high availability and performance.
Manage Jira Cloud environments, including user access, permissions, and Atlassian Access (SSO, domain verification).
Configure and maintain PostgreSQL databases (backups, upgrades, performance tuning).
Support containerized environments using Docker, Kubernetes (AKS), Rancher, or similar tools.
Monitor system performance using tools such as Prometheus and Grafana.
Troubleshoot application and infrastructure issues using logs and diagnostics.
Manage plug-ins, integrations, and system upgrades with minimal disruption.
Configure workflows, permissions, and project-level settings in Jira.
Administer Jira Assets (Insight) for asset management and CMDB-related use cases.
Develop and maintain system documentation and provide training to internal users.
Support automation and continuous improvement initiatives across Atlassian platforms.

Required experience:
3–5 years of experience administering Jira and Confluence in enterprise environments.
Hands-on experience with Jira Data Center and/or Jira Cloud administration.
Experience with Linux administration and basic scripting (Bash or similar).
Solid knowledge of PostgreSQL (queries, backups, performance tuning).
Experience working with Docker and/or Kubernetes environments.
Experience managing Jira workflows, permissions, and configurations.
Familiarity with monitoring tools such as Prometheus, Grafana, or similar.
Strong English communication skills (daily interaction with global teams).

Preferred:
Experience with Jira Assets (Insight) or CMDB-related tools.
Experience with Atlassian Access (SSO, identity management).
Atlassian certifications (ACP or similar).
Experience with automation or API integrations.

Requerimientos

• Educación mínima: Educación superior - Licenciatura
• 3 años de experiencia
• Idiomas: Inglés
• Conocimientos: Confluence, Jira, Software atlassian

Aptitudes asociadas a esta ofertaNuevo

Palabras clave: sistema, administrador, administrator

Hace 14 horas (actualizada)

Acerca de NOV SHARED SERVICES MEXICO

NOV (National Oilwell Varco) is a global leader in providing technology-driven solutions for the energy industry. With operations in more than 60 countries, NOV delivers equipment, services, and digital solutions that support the exploration and production of oil and gas worldwide.

In Monterrey, NOV operates a Shared Services and Global IT hub that supports multiple regions and business units across the organization. Our teams focus on delivering high-quality services in areas such as...

NOV (National Oilwell Varco) is a global leader in providing technology-driven solutions for the energy industry. With operations in more than 60 countries, NOV delivers equipment, services, and digital solutions that support the exploration and production of oil and gas worldwide.

In Monterrey, NOV operates a Shared Services and Global IT hub that supports multiple regions and business units across the organization. Our teams focus on delivering high-quality services in areas such as Information Technology, Finance, Procurement, and other corporate functions.

This location plays a key role in enabling global operations by providing scalable, efficient, and innovative support services. Employees in Monterrey collaborate with international teams, work in a dynamic environment, and contribute to continuous improvement initiatives that impact NOV worldwide.

At NOV, we are committed to fostering a culture of collaboration, integrity, and innovation, empowering our people to grow while supporting the future of energy.