Ejecutivo de TI - Sopprte a usuario final

Descripción de la oferta

We are seeking an IT Senior Executive to provide essential Level 1 technical support and on-site services. This role is pivotal in identifying our IT system issue and assisting end-users across the organization in the region. The ideal candidate will be a strong communicator, adept at problem-solving, and willing to travel to support our operations in the Latin America (LATAM) region.

Key Responsibilities:
• Communicate effectively with employees at all levels to understand issues and explain technical solutions. Provide first-line (Level 1) IT support for local and remote offices.
• Travel within the Latin America region to provide on-site system analysis & support. Assist with IT projects as required.
• Document all support cases, solutions, and user guides.

Required Qualifications and Skills:
• Diploma or Bachelor’s degree in Information Technology, Computer Science, Telecommunications or a related field,
• Minimum of 2-3 years of experience in a system support or helpdesk role.
• Full professional proficiency in English is mandatory, both written and verbal. Proficiency in Portuguese is a significant advantage.
• Must be willing and able to travel internationally within the Latin America region.
• Excellent customer service, communication, and interpersonal skills.

Requerimientos

• Educación mínima: Educación superior - Licenciatura
• 3 años de experiencia
• Idiomas: Inglés
• Edad: entre 35 y 45 años
• Conocimientos: Administración de redes, Ciberseguridad, Soporte a usuarios, Instalaciones de telecomunicaciones
• Licencias de conducir: A
• Disponibilidad de viajar: Si

Aptitudes asociadas a esta ofertaNuevo

Palabras clave: directivo, mando, gobierno, regencia, executive, managing, ejecutivo

Hace 20 horas (actualizada)

Acerca de DXN Mexico SA de CV

Empresa Internacional de excelente nivel dedicada a la venta de cafe.

Salarios