Direct Banker Representative - Bilingual Banking Support

Descripción de la oferta

About Us Our professional Firm has over 70 years of experience, and we are ranked 5th nationally and 9th globally as part of Crowe Global. We provide the best advice so that our clients can make Smart Decisions! Join our team as a: Bilingual Banking Support (Axos) What are we looking for? Languages: Advanced or native English (bilingual with no marked accent). Experience: Previous experience in call centers is preferred, specifically in sales or collections due to the commercial focus of the role. Technical Skills: Ability to quickly learn technological tools, systems, and applications. Multitasking: Proficiency in handling up to 5 systems simultaneously. What do we expect from you? Customer Support: Provide support, clarifications, and customer service related to bank accounts. Inbound Management: Handle approximately 60 inbound calls per day. Sales Focus: Offer additional products (pre-approved credits, mortgages, etc.) to customers at the end of each call. Agility: Efficiently navigate through multiple software applications while maintaining high service standards. What do we offer? Competitive Salary: Includes performance evaluations and annual increases. Incentive Bonuses: Monthly bonuses for Punctuality (10%) and Attendance (10%). Work Schedule: Monday to Friday, 8 hours a day, within a 6:00 am 6:00 pm window. Training: Fully paid training starting from the first week. USA Holiday Schedule: We observe and compensate based on U.S. federal holidays rather than Mexican holidays. Growth Opportunities: Potential for promotion through our Bench structure for high-performing agents. Location: Tijuana, Baja California. Selection Process If you meet the requirements, our process includes: Initial Filter: TA interview and skills testing (English, typing speed, and psychometric). Operations Interview: Final interview with the Area Manager and Supervisors. Together we will achieve great results!

Requerimientos

• Educación mínima: Educación media superior -Bachillerato General
• 1 año de experiencia

Palabras clave: bancario, banking, banquero, demostrador, feriante, viajante, agent, representative, agente, representante, apoyo, support, soporte

Ayer (actualizada)

Acerca de CROWE MÉXICO

Con más de 77 años de trayectoria evolucionando junto al mercado, hoy somos la 5ª firma consultora en México y parte del top 10 a nivel global dentro de Crowe Global. Nuestra red conecta más de 800 oficinas en 145 países.

Nos especializamos en Auditoría, Fiscal, Consultoría, Gestión de Riesgos y Tecnología, combinando experiencia + innovación para ofrecer soluciones estratégicas que sí generan resultados..

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