Collector Bilingue

Descripción de la oferta

Resposabilities
• Outbound collection calls on accounts from 16 – 180 days delinquent (Predictive Dialer and/or manual)
• Speak to debtors on behalf of the client using clear language, explaining their amounts owing and determining a plan of action.
• Receives payments over the phone via Credit Card or Check.
• Document customer accounts in an accurate and timely manner.
• Sending letters, statements, payment histories
• Handling customer complaints and resolution paper work
• Maintain and achieve monthly goals given.
• Able to react to change productively and handle other tasks as assigned.

Requiirements
• Call center/collections experience
• FDCPA and State Regulations
• Excellent analytical and communication skills. Good grammar, voice and diction.
• Knowledge of loan calculations
• Adequate Typing skills, 10 Key, Word, Excel, Microsoft Outlook
• Ability to read and interpret documents such as operating and maintenance instructions and procedure manuals.
• Ability to read, write and speak English fluently. Bilingual (English/Spanish) a plus.
• Must be willing and able to work in excess of 40 hours per week when business conditions or special projects make such scheduling necessary.

Requerimientos

• Educación mínima: Educación secundaria
• 1 año de experiencia
• Idiomas: Inglés
• Edad: entre 20 y 50 años
• Conocimientos: Cobranza

Aptitudes asociadas a esta ofertaNuevo

Palabras clave: recaudador, cobrador

8 de mayo (actualizada)

Acerca de CSC SERVICIOS INTEGRALES S.C.

EMPRESA DE CONSULTORIA EN ADMINISTRACION DE CARTERA y TECNOLOGIA FINANCIERA. DESARROLLADORA DE SOLUCIONES FLEXIBLES Y ESTRATEGICAS PARA LA INDUSTRIA DE PROPIEDADES VACACIONALES POR MAS DE 30 AÑOS Y MAS RECIENTEMENTE EN EL MERCADO DE TECNOLOGIAS LIMPIAS