Bilingual Support Executive / Insurgentes Sur - Direct Contract / $21k

Descripción de la oferta

BILINGUAL CUSTOMER SUPPORT EXECUTIVE — GLOBAL TECHNOLOGY COMPANY
ON-SITE ROLE | INSURGENTES SUR, BENITO JUÁREZ, CDMX

A leading multinational technology company is expanding its customer support team and is seeking bilingual professionals with strong service skills and a solutions-driven mindset. If you enjoy assisting customers, working in English, and being part of a structured, international environment, this opportunity may be for you.

POSITION REQUIREMENTS
• Availability to work on-site in Insurgentes Sur, Mexico City
• Bilingual English level B2 or higher (validated during interview)
• High school diploma completed or college studies (in progress or incomplete accepted)
• At least 6 months of customer support experience (inbound and/or outbound)
• Ability to manage live calls, follow processes, resolve inquiries, and provide troubleshooting in English
• Experience using CRM or ticketing platforms such as Zendesk, Salesforce, Freshdesk, or similar
• Flexible schedule availability
• Strong communication skills, customer focus, and positive attitude

SCHEDULE
• Monday to Sunday
• Two rotating days off per week

WE OFFER
• Base salary of $21,000 MXN gross
• Legal benefits from day one
• Additional superior benefits
• Direct contract with the company
• Long-term job stability
• Professional, collaborative, and international work environment

LOCATION
• On-site role in Insurgentes Sur, Benito Juárez, Mexico City

DIVERSITY & INCLUSION
We are committed to a fair, respectful, and inclusive hiring process. All qualified applicants are considered regardless of race, religion, gender, sexual orientation, gender identity, disability, or any other protected status.

If you are interested, please share your updated CV to schedule an interview.
We look forward to connecting with your profile.

Requerimientos

• Educación mínima: Educación media superior -Bachillerato General
• Menos de 1 año de experiencia

Palabras clave: apoyo, support, soporte, directivo, mando, gobierno, regencia, executive, managing, ejecutivo

Hace 5 días (actualizada)