Bilingual Recruiter - call center

Descripción de la oferta

Our Mission & Values:
Qualfon’s mission is to help as many people as possible pursue their total vocation—as individuals and as members of society—by creating an ever-growing number of job opportunities as we strive to become the outsourcer of choice for our clients.

What we offer:
• All team members can further their education and earn a college degree through the Qualfon University program
• We lead by example to ensure our fantastic team members and supervisors embrace and live the Qualfon Mission & Values
• Team members have FREE access to personal and professional support through the Qualfon coach program
• Competitive wages
• Opportunities to earn additional income through incentives
• Qualfon is dedicated to ensuring all team members have Fun_Work!

What you will be doing:
Manage the R&S area for high volume agents
• Ensures compliance of Recruitment KPI’s
• Organize recruitment team activities to achieve the goals
• Ensures the hiring the right talent, with the right sourcing to the right position

Ensures the application and follow up of Recruitment, Selection and Placement Procedures.
• Supervises day-to-day Recruitment, Selection and placement Procedure.
• Conducts calibration and certification for new recruitment staff.
• Reviews Recruitment, Selection and Placement Procedures and updates where necessary.
• Implements Recruitment, Selection and Placement enhancements where needed.
• Recommends Recruiting Strategies to increase headcount.

Enhance Company Branding
• Facilitates Educational Tours as required.
• Coordinates with Universities for Placement and/or other school activities.
• Identifies, develops, and evaluates branding activities, based on knowledge of company objectives, and market characteristics, cost factors.
• Conceptualizes Sourcing Collaterals.

>=5% Conversion Rate
• Monitors total number of hires from identifies sourcing strategies.
• Identify and Review low yielding sourcing strategy.
• Recommends initiatives to increase productivity of low yielding sourcing strategy.
• Increase social networking capability

What skills you will need:
• B2+/C1 proficiency in English
• Upbeat, enthusiastic, and ready to make a difference in the lives of others
• At least 1 year of experience in high volume recruitment (preferably on the BPO sector)
• Advanced knowledge and skills with business software applications. MS Office applications. Advance Excel applications and Applicant Tracking Systems
• Minimum education of Bachelor’s degree, certificated. • Professional appearance and conduct

EQUAL OPPORTUNITY STATEMENT QUALFON is an equal opportunity employer. QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information (including testing and characteristics), marital status, ancestry, status as a covered veteran, uniformed servicemember status and any other characteristic protected under applicable federal, state or local law

Requerimientos

• Educación mínima: Educación superior - Licenciatura
• 2 años de experiencia
• Idiomas: Inglés

Palabras clave: seleccion, reclutador, recruiter, headhunter, scout, reclutamiento, callcenter, teleoperador, telefonista, telephonist, telefonico

Hace 4 días (actualizada)

Acerca de QUALFON

Qualfon es una empresa de BPO impulsada por la misión y un proveedor global de servicios de centros de contacto, soluciones de marketing integradas y procesamiento de back-office. Con un liderazgo experimentado en BPO y un sólido historial de crecimiento empresarial que data de nuestra fundación en 1995, Qualfon tiene aproximadamente 16,500 empleados en los Estados Unidos, Filipinas, Guyana S.A., Costa Rica y México. La misión de Qualfon para "Ser el mejor BPO, hacer que las vidas de las persona...

Qualfon es una empresa de BPO impulsada por la misión y un proveedor global de servicios de centros de contacto, soluciones de marketing integradas y procesamiento de back-office. Con un liderazgo experimentado en BPO y un sólido historial de crecimiento empresarial que data de nuestra fundación en 1995, Qualfon tiene aproximadamente 16,500 empleados en los Estados Unidos, Filipinas, Guyana S.A., Costa Rica y México. La misión de Qualfon para "Ser el mejor BPO, hacer que las vidas de las personas sean mejores" significa que invertimos en nuestra gente y, a cambio, están más comprometidos y se quedan más tiempo. Esto crea una cadena de valor fuerte, impulsada por las personas: nuestros empleados cuidan mejor a sus clientes mientras reducen sus costos.

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