Bilingual Inbound Sales Agent English - Tiempo Completo CDMX

Descripción de la oferta

Inbound Sales Representative – Mexico City (Onsite)
Location: CDMX – Onsite Alcaldía Benito Juárez
Job Type: Full-time

Compensation: Base salary $18,000 - $20,000 (MXN) + commissions

Job Summary

As an Inbound Sales Representative at RUI’s new Mexico City call center, you will handle incoming calls from prospective customers interested in our client’s Internet services. Using strong product knowledge, active listening, and a consultative sales approach, you will guide callers through available plans, match solutions to their needs, and close sales—all while providing an outstanding customer experience in a fast-paced environment.

This role is onsite at our CDMX facility.

Schedule

Must have open availability Monday – Sunday, 9am–6pm EST (equivalent MX local time window).
You will receive your permanent 8-hour shift during your first week of training.

Training: 2 weeks, Monday – Friday, 9am–6pm EST (onsite).

Essential Duties & Responsibilities

(Other duties may be assigned)

Handle inbound prospect calls related to new Internet service inquiries.
Use prepared scripts and consultative questioning to understand customer needs and recommend the best solution.
Effectively present product features, pricing, and promotions to influence purchasing decisions.
Build rapport, demonstrate empathy, and address customer questions with clarity and professionalism.
Work in a fast-paced, performance-driven environment with hourly, daily, weekly, and monthly sales goals.
Maintain general knowledge of company products, services, and processes.
Accurately capture customer information and enter data into CRM systems.
Follow all quality assurance guidelines and call flow requirements.
Comply with company, client, and regulatory policies regarding customer interactions and data privacy.
Must Haves

2+ year of sales or customer service experience (call center experience preferred).
Experience in inbound sales, tele sales, or customer engagement roles is a strong plus.
Strong communication skills with a professional, persuasive sales style.
Tech-savvy; comfortable using email, browsers, CRM platforms, and multiple systems at once.
Ability to multitask, self-manage, and stay organized.
Team player with a positive attitude and resilience in a target-driven environment.
High school diploma or equivalent.
What We Offer

Competitive base pay + high-earning commission opportunities
Salary 100% at IMSS
Paid training
Two days off
All MX law benefits
Food vouchers $1,000
Perfect Attendance Bonus $5,000
Referral Bonus
Exciting, energetic onsite work environment
Career advancement opportunities within a growing operation
Work Location

Onsite – Mexico City

Tipo de puesto: Tiempo completo, Por tiempo indeterminado

Beneficios:


Vales de despensa
Lugar de trabajo: Empleo presencial

Requerimientos

• Educación mínima: Educación media superior -Bachillerato General
• 2 años de experiencia
• Idiomas: Inglés

Palabras clave: ventas, cambaceo, sales, demostrador, feriante, viajante, agent, representative, agente, representante, df, ciudad, mexico

Hace 6 días (actualizada)

Acerca de RUIMX

We are a BPO with 30 years of experience providing excellent customer experiences to our clients and their customers.
Locations in Mexico:
- Hermosillo, Sonora
- Mexico, City
Every day, our goal is to deliver great Customer Service, we would love for you to join our family.