Bilingual Customer Support - Join the VIVA Crew — Insurgentes Sur

Descripción de la oferta

BILINGUAL CUSTOMER SERVICE AGENT — TRAVEL INDUSTRY
INSURGENTES SUR, MEXICO CITY | FIXED EVENING SHIFT | COMPETITIVE EARNINGS

If you have strong English skills and enjoy helping people, this opportunity is for you. Join a professional team supporting customers in the travel industry, where every interaction directly impacts the customer’s travel experience. Work in a stable environment with fixed schedules and growth opportunities.

WHAT YOU’LL DO
• Provide customer support over the phone in English
• Assist with reservations, flight changes, and travel-related services
• Resolve inquiries regarding baggage and additional services
• Follow up on customer requests
• Deliver clear, professional, and service-oriented assistance

AVAILABLE SHIFTS (22% BONUS INCLUDED)
Fixed evening shift — starting at 3:00 PM

• 6 hours (3:00 PM – 9:00 PM)
Base salary: $12,000 MXN
Total earnings: $14,640 MXN

• 7 hours (3:00 PM – 10:00 PM)
Base salary: $14,000 MXN
Total earnings: $17,080 MXN

• 8 hours (3:00 PM – 11:00 PM)
Base salary: $16,000 MXN
Total earnings: $19,520 MXN

• 9 hours (3:00 PM – 12:00 AM)
Base salary: $18,000 MXN
Total earnings: $21,960 MXN

Monthly gross range: $14,640 to $21,960 MXN depending on schedule.

BENEFITS
• Fixed evening shift
• Weekly rotating day off
• 100% paid training
• Legal benefits from day one
• Corporate office with excellent location and accessibility
• Professional and collaborative work environment

REQUIREMENTS
• Advanced conversational English (C1 or higher)
• Minimum 6 months of customer service experience
• High school diploma completed
• Basic computer skills
• Strong communication and service-oriented attitude

LOCATION
• Insurgentes Sur, Mexico City

DIVERSITY & INCLUSION
We are committed to an inclusive and discrimination-free hiring process. We value talent, attitude, and commitment, and we welcome candidates from all backgrounds.

If you are looking for stability, competitive earnings, and growth in the travel industry, apply today and join our team.

Requerimientos

• Educación mínima: Educación media superior -Bachillerato General
• Menos de 1 año de experiencia

Palabras clave: apoyo, support, soporte

Hace 2 días (actualizada)