Bilingual Customer Service Agent - Inbound Calls

Descripción de la oferta

Bilingual Customer Service Agent – Pentafon

Location: Benito Juárez, Mexico City
Job Type: Full-time | Permanent Contract
Monthly Income: $18,000 – $21,600 MXN

At Pentafon, we believe outstanding customer service starts with people who genuinely care. That’s why we’re looking for Bilingual Customer Service Agents with experience in Financial Services and Retail campaigns who want more than just a paycheck—they want stability, professional growth, and a workplace where their contribution truly matters.

If you have strong conversational English, call center experience, and you’re ready to take the next step in your career, we’d love to meet you.

What You’ll Be Doing

• Assisting customers over the phone with clarity, empathy, and professionalism
• Resolving inquiries related to financial and retail services
• Working within a supportive, collaborative, and accountable team
• Representing our clients with confidence and high service standards

What We Offer

• Base salary of $18,000 MXN
• Fixed productivity bonus of $3,600 MXN
• Total monthly income up to $21,600 MXN
• Full legal benefits from day one
• 100% paid training
• A clear and realistic career growth plan
• Ongoing learning, courses, and skill-development programs
• Partnerships and discounts with universities, retail brands, and entertainment venues
• A professional, positive, and supportive work environment

What We’re Looking For

• Advanced conversational English (assessment required)
• At least 1 year of Call Center experience in Customer Service
• Education: Bachelor’s degree in progress, incomplete, or completed
• A positive attitude, strong communication skills, and sense of responsibility

Our Commitment to Diversity & Inclusion

At Pentafon, we believe people do their best work when they feel respected and valued. We foster a safe, inclusive, and discrimination-free workplace where diversity is celebrated and every individual is welcome.

If you’re looking for a place where your experience is recognized and your growth is genuinely supported, this could be your next move.
Apply today and let’s build your future together at Pentafon.

Requerimientos

• Educación mínima: Educación media superior -Bachillerato General
• Menos de 1 año de experiencia

Palabras clave: servicio, service, demostrador, feriante, viajante, agent, representative, agente, representante

Ayer (actualizada)