Work From Home Senior Talent Support Specialist / Ref. 0196

Descripción de la oferta

At BairesDev®, weve been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.Our diverse 4,000+ team, composed of the worlds Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.

When you apply for this position, youre taking the first step in a process that goes beyond the ordinary. We aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success.

Senior Talent Support Specialist at BairesDev

Were looking for a proactive and experienced Senior Talent Support Specialist. The Talent Support Specialists are the front line and face of BairesDev Talent Acquisition. They help our candidates with any issues that may appear during the application, assessment, and interview stages of BairesDevs recruitment process.

What You Will Do:- Provide candidate and applicant support.
- Respond to help desk tickets and live chat inquiries.
- Treat our candidates with respect, kindness, and enthusiasm as you interact with them.
- Learn our products and platform inside and out.
- Create clear and informative knowledge base articles and guides to provide self-service support. Keep this documentation current as our platform evolves.
- Troubleshoot technical issues in our platform and work with our developers to identify, document, and fix problems.

Heres what we are looking for:

- 3+ years of experience in Customer Support or Customer Success.
- Strong communication skills to artfully break down, solve, and explain complex issues.
- Passion to work with people.
- Be organized and able to juggle multiple priorities at one time.
- Experience in the IT Industry head-hunting.
- Advanced English level.

How we do make your work (and your life) easier:

- 100% remote work (from anywhere).
- Excellent compensation in USD or your local currency if preferred
- Hardware and software setup for you to work from home.
- Flexible hours: create your own schedule.
- Paid parental leaves, vacations, and national holidays.
- Innovative and multicultural work environment: collaborate and learn from the global Top 1% of talent.
- Supportive environment with mentorship, promotions, skill development, and diverse growth opportunities.

Apply now and become part of a global team where your unique talents can truly thrive!

Requerimientos

• Educación mínima: Educación media superior -Bachillerato General
• 3 años de experiencia

Palabras clave: casa, remoto, remote, teletrabajo, home, senior, sr, talento, apoyo, support, soporte, especialista

Hace 11 horas (actualizada)

Acerca de BairesDev LLC

BairesDev® es una compañía líder en soluciones tecnológicas, que permite a mentes extraordinarias superar los límites de lo que es posible.

Desde hace más de 10 años, hemos colaborado en proyectos innovadores para empresas de gran reconocmiento como Google, Rolls-Royce, Pinterest y startups de gran potencial. Tenemos un equipo diverso, conformado por más de 4.000 profesionales que trabajan de manera totalmente remota desde más de 50 países, y seguimos creciendo.

En nuestro...

BairesDev® es una compañía líder en soluciones tecnológicas, que permite a mentes extraordinarias superar los límites de lo que es posible.

Desde hace más de 10 años, hemos colaborado en proyectos innovadores para empresas de gran reconocmiento como Google, Rolls-Royce, Pinterest y startups de gran potencial. Tenemos un equipo diverso, conformado por más de 4.000 profesionales que trabajan de manera totalmente remota desde más de 50 países, y seguimos creciendo.

En nuestro proceso de selección buscamos alinear tus pasiones, habilidades y expectativas con roles de alto impacto dentro de nuestra empresa. Estamos cerrando la brecha y conectando profesionales extraordinarios de todos los orígenes y lugares con los roles ideales que les permitirán potenciar sus habilidades.

¡Aplica ahora y únete a un equipo global donde tus habilidades excepcionales realmente podrán destacarse y marcar la diferencia

Salarios