Virtual Assistant - Experienced Admin and Customer Support

Descripción de la oferta

We are looking for enthusiastic, highly organized, and tech-savvy Virtual Assistants to act as CSRs and Admin Support!

We are a boutique service provider specializing in trades and home services, deeply invested in the well-being of our team members and clients alike.

Currently, we seek customer service representatives who are ready to take on a significant role. Responsibilities include managing company communications via phone and email and utilizing the CRM system. As part of a close-knit team, your contributions will be impactful.

Responsibilities:

- Handle customer inquiries via phone, email, and chat in a timely and professional manner
- Provide administrative support such as data entry, file management, and scheduling appointments
- Use problem-solving skills to resolve customer issues
- Be tech-savvy and have the ability to learn and use new tools and systems
- Knowledge or past use of CRMs is a plus
- Experience in the Home Service Industry is a plus

Requirements:

- Proven experience in customer service/virtual assistant
- Strong communication and interpersonal skills
- Excellent time-management and organizational skills
- Ability to multitask and prioritize tasks effectively
- High attention to detail
- Proficiency in Microsoft Office Suite and Google Suite
- Knowledge of Jobber and HouseCall Pro a plus
- Familiar with CRMs

If you are someone who thrives in a fast-paced environment and enjoys taking on responsibility, then we want to hear from you!

Requerimientos

• Educación mínima: Educación media superior - Bachillerato Tecnológico
• 2 años de experiencia
• Idiomas: Español ,Inglés
• Edad: entre 22 y 50 años
• Conocimientos: Microsoft Excel, CRM, Adaptación al cambio, Atención al cliente, Contabilidad, Creatividad, Gestión del Tiempo, Social Media, Soporte al cliente, Trabajo en equipo, Mercadeo, Administración

Palabras clave: ayudante, asistente, auxiliar, aux, auxiliary, assistant, helper, aide, apoyo, support, soporte

Hace más de 30 días

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