Virtual Assistant – Customer Experience

Descripción de la oferta

Sonrisa CX is looking for Customer Experience & Sales Representatives with Native or Advanced English who enjoy building long-term relationships with customers and working in a stable, professional environment.

This role combines customer service and sales, requiring confident English communication, attention to detail, and consistency. We are especially interested in candidates with a stable work history who are looking for a long-term remote opportunity.

Key Responsibilities
Handle inbound and outbound calls with existing and potential customers in English

Address customer questions, concerns, and complaints professionally

Identify customer needs and provide accurate quotes

Enter orders and update customer information in internal systems

Follow up on leads, quotes, and customer requests

Provide ongoing customer support via phone, email, and live chat

Maintain service quality, sales accuracy, and customer satisfaction standards

Requerimientos

• Educación mínima: Educación media superior -Bachillerato General
• 2 años de experiencia
• Idiomas: Inglés
• Edad: A partir de 18 años

Palabras clave: ayudante, asistente, auxiliar, aux, auxiliary, assistant, helper, aide

Ayer (actualizada)

Acerca de SonrisaCX