Telephone Agent, No Experience Required, $20,920 Monthly - Bilingüe

Descripción de la oferta

Important:
**This is an on-site position. Only candidates residing in Tijuana, Rosarito, or Tecate will be considered. Please note that the job offer will be extended only after successfully completing the interview process at our offices. We do not cover relocation expenses.
**A minimum B2 level of English is required for this position. Please do not apply if you do not meet this requirement.
**WhatsApp will be the only method for follow-up on this application.Join the Coolest Call Center in Tijuana! Bilingual Customer Service Agent - Confie Tijuana-About Us:
Confie is a shared service center, originally from the United States, mainly in the areas of California, Nevada, and Arizona. Its clients are primarily insurance companies in the vehicle and medical sectors, each with more than 60 lines of business. Some examples are Freeway, One Source, Bluefire, and over the years, we have grown and acquired more companies such as SCRAM, First Acceptance, Assured Health, among others.
We are an extension of this business located in Tijuana. This past year, we have grown from 1,500 employees to over 1,800, and we even have plans to open another site in Mexico.
With this growth, new opportunities to join our workforce can be extended to candidates who live in this area.-Responsibilities:
Handle inbound and outbound customer calls in both English and Spanish.
Provide effective and courteous assistance, addressing customer inquiries and issues.
Accurately record and update customer information in the system.
Identify opportunities to enhance the customer experience and relay feedback to relevant departments.-Requirements:
Fluency in English and Spanish (both spoken and written).
Previous experience in customer service, preferably in a call center environment.
Excellent communication skills with the ability to handle challenging situations calmly and professionally.
Ability to work in a dynamic environment and meet performance goals.Benefits:
Competitive salary with professional growth opportunities.
Comprehensive training and ongoing development.
Collaborative and team-oriented work environment.
Superior benefits compared to the legal requirements.
Weekly pay and productivity bonuses.
Rewards and recognition program.
Career advancement opportunities within the company.
Employee discounts on tuition with local universities.
Discounts with participating local businesses.
Paid training (including bonus).
Excellent location accessible via public transportation.Legal benefits
Paid vacations and vacation premium.
Savings fund and voluntary savings plan.
Health services institution (IMSS).
Federal Housing Credit Program (INFONAVIT/FONACOT).Dont miss out on the opportunity to be part of a growing team and make a difference in customer experience!
To ensure an efficient selection process, please apply only for the position that best matches your skills and interests. If you need assistance in deciding, feel free to contact us.Note:
Priority will be given to candidates who meet the residency and language requirements (living in the area and bilingual in English) and include their WhatsApp number and email address in their application.-For a quicker response, send me a message via WhatsApp at +52 663-203-2242 (Just mention where you saw this job posting). If you havent been contacted within 5 minutes, send me a message!

Requerimientos

• Educación mínima: Educación media superior -Bachillerato General
• 1 año de experiencia
• Edad: A partir de 18 años

Palabras clave: demostrador, feriante, viajante, agent, representative, agente, representante

Ayer

Acerca de CONFIE

We are located in Tijuana’s vibrant financial district. We specialize in generating leads, tech support services and extensive business solutions for other companies. Our shared service center is state of the art and known as Confie.
Our greatest strength is our talented and innovative staff!
That’s because these workers understand Confie’s employee value proposition. That proposition is simple: Confie promises to help employees grow along with the company. And we also provide the reso...

We are located in Tijuana’s vibrant financial district. We specialize in generating leads, tech support services and extensive business solutions for other companies. Our shared service center is state of the art and known as Confie.
Our greatest strength is our talented and innovative staff!
That’s because these workers understand Confie’s employee value proposition. That proposition is simple: Confie promises to help employees grow along with the company. And we also provide the resources to let employees make power moves.
Our call center was built by our parent company Confie, they are America’s leading independent provider for personal lines of insurance.
Confie was named the best call center in Tijuana, but we won’t just stop there. Our plan is to recruit the most talented and driven local workers and provide the training and other resources they need to achieve all of their biggest career goals!

Salarios