Technical Support and Training Specialist for Latin America
Importante empresa del sector - República Checa
Descripción de la oferta
About us
We are Compelson, creators of MOBILedit, the premier digital forensic tool trusted by law enforcement agencies worldwide since 1996. Compelson company was founded in 1991 and has been headquartered in Europe (Prague, Czech Republic) from the start. The MOBILedit team is spread across the globe, with members in Buenos Aires, Argentina; Dubai, UAE; and New Delhi, India.
Our software is used by millions of users, including military forces, governments, and police agencies in more than 130 countries worldwide.
About the role
We are seeking a Technical Support and Training Specialist based in the LATAM region who will provide technical support and conduct training sessions in Spanish. If you are passionate about mobile technology and want to be part of the development of a European software solution with a global impact, we’d love to hear from you!
Job Description
• Technical Support: Provide high-level technical assistance and support to our clients in LATAM
• Training: Deliver in-depth training sessions, both online and on-site, in Spanish for partners and internal teams
• Customer Satisfaction: Troubleshoot and resolve technical issues, ensuring excellent customer satisfaction and product knowledge.
• Collaboration: Work closely with the product team to provide feedback and insights from customers in the region and with the international team
• Testing: our software with various mobile phones
• Documentation: Create and maintain training materials, FAQs, and user guides in
Requirements
• Fluent in both Spanish and English
• Based in LATAM region
• Knowledge of mobile phones, with experience in rooting or jailbreaking as a plus
• Knowledge of Windows and experience with driver installation
• Strong willingness to learn and grow professionally
• Attention to detail, diligence, and enthusiasm
What Do We Offer
• The opportunity to contribute to a European company developing revolutionary, globally impactful solutions
• Full training, access to a variety of learning resources and certifications within the company
• Top-notch work equipment
• Opportunities for career growth within a stable and growing company
• The chance to develop expertise in both technical and client-facing roles
• Travel opportunities for customer training sessions or industry events
• Competitive salary and benefits package
Interested in this opportunity?
If this role excites you and you’d like to join our innovative team, please fill out our online job application form here. We look forward to reviewing your application and will be in touch with you soon!
#ContrataciónLATAM #SoporteTécnico #Capacitación #MOBILedit
Requerimientos
- Educación mínima: Educación secundaria
- 2 años de experiencia
- Idiomas: Español ,Inglés
- Disponibilidad de viajar: Si
- Disponibilidad de cambio de residencia: Si
Palabras clave: apoyo, support, soporte, formacion, training, capacitacion, capacitador, especialista
Hace 5 días
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