Sales Manager Role

Descripción de la oferta

About the Role

We are seeking an exceptional Sales Manager to lead our high-performing leisure and cruise sales team. The ideal candidate is a proven top sales performer with strong leadership experience, deep account management skills, and the ability to inspire, train, and elevate others.

This role is responsible for ensuring the company’s sales strategy is executed flawlessly—meeting and exceeding targets, improving team performance, and maintaining the highest standards of professionalism, ethics, and customer experience. The Sales Manager will also play a key role in staff development, training, lead quality assurance, and identifying opportunities to grow revenue and efficiency.



This position has a direct path to Sales Director and VP of Sales for candidates who excel.



Key Responsibilities

Team Leadership & Performance Management

Lead and manage the entire Sales Agent team, including new hire onboarding and training.
Serve as the top sales example—consistently demonstrating elite performance and adherence to company standards.
Monitor staff scheduling, attendance, and compliance using company software.
Conduct weekly Monday meetings highlighting top performers and monthly sales kickoffs.
Track and announce Agent of the Month winners and weekly bonus winners; report results to Administration.
Sales Quality & Productivity

Ensure agents work leads correctly and consistently follow the approved workflow (Lead Quality Assurance).
Monitor sales calls to ensure agents meet or exceed sales quality standards (Sales Quality Assurance).
Approve offers for newer agents based on profitability and policy.
Provide real-time coaching, feedback, and support to help agents close more sales.


Training & Development

Deliver ongoing training on insurance, follow-up strategies, closing techniques, and product knowledge.
Keep the team updated on promotions, supplier changes, and new cruise line incentives.
Maintain documentation, reports, and performance data to guide decision-making.


Sales Strategy & Growth

Monitor profitability and sales performance by cruise line.
Review and communicate current promotions regularly.
Develop initiatives to boost sales performance, customer satisfaction, team retention, and overall morale.
Prepare and present proposals and performance presentations as needed.


Required Skills & Competencies

Strong leadership with the ability to hold others accountable
Excellent negotiation, presentation, and communication skills
High-level interpersonal skills with a collaborative mindset
Ability to take responsibility for organizational and personal results
Proven coaching and team-teaching skills


Qualifications

100% fluent in English (spoken and written) – non-negotiable
Experience working with U.S. customers
Minimum 2 years of demonstrated success in sales leadership roles
Strong financial and business acumen
Experience in travel sales preferred (cruise sales is a plus)
Passport and U.S. Visa (for potential free incentive travel)
Must currently live in Lima, Peru and be within reasonable distance of Miraflores


Compensation & Benefits

Salary: S/.5,000 – S/.12,000+ per month
Overrides: 1.5% of supervised agents’ net commissions
(This often equals double the base salary and may reach 3x base salary)
Compensation includes base salary, commissions, bonuses, and overrides
Full-time, on-site position in Miraflores
Potential for company-sponsored travel and free cruise incentives


Apply Now

REQUIRED: Please tell us why you believe you are a strong fit for this role and indicate the position you are applying for.

English CVs Only.

Requerimientos

• Educación mínima: Educación media superior -Bachillerato General
• años de experiencia
• Idiomas: Inglés
• Edad: entre 30 y 51 años

Palabras clave: ventas, cambaceo, sales, lider, jefe, gerente, manager, director, chief, lead, jefatura, regente

14 de enero (actualizada)

Acerca de Busy Biz Solutions

Experience You Can Count On
We help U.S.-based companies scale smarter by building dedicated Sales, Marketing, and Customer Service teams in Peru—at a fraction of domestic labor costs. Led by an experienced American management team, we bridge cultural gaps, ensure clear communication, and uphold North American business standards from day one.