Regional Office Manager - Workplace Experience Manager

Descripción de la oferta

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

At JLL we have a great commitment to diversity, which is why we promote the inclusion of all people on equal terms; that is, we do not discriminate based on disability, sexual orientation, gender identity, sex, race, ethnic group, religion, and/or physical appearance.

What this job involves: is responsible for overseeing and optimizing the day-to-day operations of the facility with a strong emphasis on creating exceptional guest experiences. This role combines traditional facility management duties with hospitality-driven service delivery to ensure a welcoming, efficient, and well-maintained environment for all occupants and visitors



Benefits to eligible employees, include:

Direct Hiring by the company.

Base Salary.

Legal benefits: IMSS, vacations, vacation bonus, bonus.

Life Insurance + death support

Psychological, Medical, Nutritional, Legal, Financial and Veterinary Consulting (remotely)

HANU: Digital wellness platform, where you can find +1250 training videos of disciplines. All content based on three pillars: body, mind and nutrition.

Constant training: +15,000 courses

Major Medical Expenses Insurance

Food Vouchers

Saving Fund



Location: Prol. Alfonso Reyes, Del Paseo Residencial, Monterrey

Work schedule: Monday to Friday from 8 am to 6 pm Work model: on Site




What is your day to day?

Oversee maintenance, cleaning, and security of the facility
Manage vendor relationships and service contracts
Ensure compliance with health, safety, and building regulations
Develop and implement guest-centric policies and procedures
Coordinate front-of-house operations, including reception and concierge services
Oversee food and beverage operations, if applicable
Continuously assess and improve the quality of guest services
Implement hospitality best practices to enhance overall satisfaction
Prepare and manage operational budgets
Identify cost-saving opportunities without compromising service quality
Coordinate and oversee facility preparation for special events
Ensure seamless execution of events in collaboration with relevant departments
Desired experience and technical skills

Bachelor's degree in Facility Management, Hospitality Management, or related field
Fluent English
Proven experience in facility management and hospitality services
Strong leadership and interpersonal skills
Excellent problem-solving and decision-making abilities
Knowledge of relevant health, safety, and building regulations
Proficiency in facility management and hospitality management software
This role requires a unique blend of technical facility management skills and a hospitality-oriented mindset to create exceptional experiences for all facility users.

Requerimientos

• Educación mínima: Educación superior - Licenciatura
• 4 años de experiencia
• Idiomas: Inglés

Palabras clave: region, demarcacion, localidad, oficina, lider, jefe, gerente, manager, director, chief, lead, jefatura, regente

Hace 4 días (actualizada)

Acerca de Jones Lang LaSalle México

Somos un líder mundial en servicios de bienes raíces, impulsados por un espíritu empresarial. Queremos que los clientes con mayores ambiciones trabajen con nosotros, y que la gente con más aspiraciones trabaje para nosotros. Es tan simple como eso.

Compramos, construimos, ocupamos, damos mantenimiento e invertimos en una variedad de activos incluyendo bienes raíces industriales, comerciales, locales comerciales, residenciales y hoteleros.

Salarios