Marketing Executive - In house // Vacation Club

Descripción de la oferta

PRINCIPAL OBJECTIVE OF POSITION

A front-line marketing executive, who qualifies leads, provides guest service and generates tour flow by performing the following duties. Supports the In-house team VSC teams with all “heart of the house” guest service, including welcome calls, reservations, tee times, tours and excursion ticket sales, concierge fact sheets, stocking of materials, brochures, maps, etc. Offer value-add guest services to ensure the teams hit their VPG and tour goals. Ensure all guest expectations are met and exceeded.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Positively represent the Company at any off-site locations and maintain a collaborative working relationship with hotel and other tourist industry affiliate employees.
Provide concierge services to all resort guests and owners in keeping, maintaining the “service first, product second” approach.
Provide excellent guest services, including accurate tourist information.
Inspire confidence in the Company through professionalism.
Determine guests' eligibility for promotional, gifted presentations, according to the standards described in training.
Attract eligible guests to preview the Company vacation ownership program using premiums (gifts).
Fully inform every guest about the preview, according to the standards described in Training.
Create curiosity about the Company and encourage guests to tour with an open mind.
Coordinate (book) the preview tour.
Attend all mandatory meetings and training.
Complete special projects as assigned by Marketing Management
QUALIFICATIONS/COMPETENCIES

Requires bilingual fluency (English-Spanish).
Availability to work flexible schedules.
Sales/Marketing or tourism career background preferred.
Proficiency in computer.
Exceptional customer service orientation and positive disposition.
Excellent verbal/written skills and work standards, follow-up.
Building business partnerships attention to details
Thriving on ambiguity, openness to differences.

#imvwsm

Requerimientos

• Educación mínima: Educación superior - Licenciatura
• 2 años de experiencia
• Idiomas: Inglés
• Conocimientos: Gestión de ventas

Aptitudes asociadas a esta ofertaNuevo

Palabras clave: mercadotecnia, marketing, mercadeo, directivo, mando, gobierno, regencia, executive, managing, ejecutivo

Hace 2 días (actualizada)

Acerca de MVW

Westin Vacation Resorts Mexico Area includes: The Westin Los Cabos Resort Villas & Spa, The Westin Cancun and The Westin Lagunamar Ocean Resort Villas & Spa, all of them are designed to bring out the best in our Associates, Owners and Guests. Through intuitive care and signature services, our Associates are partners in the well-being of Owners and Guests ensuring they leave feeling better than when they arrived. But, we can’t live up to our promise for them if we don’t live it ourselves. That’s ...

Westin Vacation Resorts Mexico Area includes: The Westin Los Cabos Resort Villas & Spa, The Westin Cancun and The Westin Lagunamar Ocean Resort Villas & Spa, all of them are designed to bring out the best in our Associates, Owners and Guests. Through intuitive care and signature services, our Associates are partners in the well-being of Owners and Guests ensuring they leave feeling better than when they arrived. But, we can’t live up to our promise for them if we don’t live it ourselves. That’s why we offer exceptional benefits, training and career development for you to pursue your own personal well-being. Begin the journey to a rewarding career with Marriott Vacation Worldwide at our Westin Vacation Club villa resorts by searching our job opportunities now.

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