Hyatt Project Deployment Leaders – Hotel Onboarding - 18 months Temporary Contract Hybrid Positions

Descripción de la oferta

Deployment Leaders (11), Global Hotel Onboarding (18 months Temporary Contracts)

The Opportunity
Hyatt Hotels Corporation seeks 11 Specialists, to lead and train our Operations colleagues at new hotel openings and delivery of new offerings globally. You will be collaborating closely with internal stakeholders within Global Operations, where you’ll be instrumental in continuing to make Hyatt a leading hospitality company.

Who We Are
Hyatt is proud to have a culture of care where coworkers become friends and family. Since 1957, our employees and our guests have served as the heart of our business and made Hyatt one of the best hospitality brands in the world, with more than 130,000 colleagues across more than 70 countries. As we continue to grow – we never lose sight of what’s most important: People.

As our ideal candidate, you understand the power and purpose of our Culture of Care and embody our core values of Respect, Integrity, Humility, Empathy, Creativity, and Fun. You enjoy working with a close fun team, are results-driven, and want a variety of opportunities to develop personally and professionally.

The Role

We are looking for 11 Project Deployment Leaders to play a vital role in implementing the Property Management System (PMS), Opera Cloud, and Central Reservation System (CRS) technologies for the Hyatt Inclusive Collection portfolio of hotels. This position will involve preparing hotel configuration data necessary for building Opera Cloud, conducting training webinars, and migrating data to the new PMS. The role requires global collaboration with hotel teams, vendors, and regional teams.

• Develop training material for the Deployment team, the hotels, or our vendors. Training materials include slide decks, trainers’ notes, and videos.
• Execute virtual webinars to guide on-property teams through the build and learning processes needed to adopt meaningful use of the Property Management System (PMS) and Central Reservation System (CRS).
• Maintain a relationship with Hyatt’s internal teams globally that implement and train the systems installed at Hyatt hotels. This is done through regular meetings and interactions conducted remotely with vendor counterparts during each project to discuss project needs.
• Collect, review, and update hotel configuration data following Hyatt standards.
• Act as an escalated support resource.
Contract Details
• 11 Temporary Contracts
• Temporary contract expected duration is 18 months
• Full-time position
• Remote position

Qualifications

Experience Required:
• Experience in Reservations, Front Office, Finance, or Night Audit roles (2+ years)
• Experience in multiple hotels, locations, or brands
• Experience with Hyatt Systems, including Opera Cloud, Reserve CRS, and Colleague Advantage
• Fluency in speaking, writing, and reading English and Spanish
• Ability to work across multiple time zones (Europe and Americas)
• While not a full-time traveling job, this role could require 20% travel to champion the support of our hotel operations.

Experience Preferred:
• Hotel experience in Latin America or Europe
• Experience living in more than one international location

The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

We welcome you:
Research shows that women, people of color and other historically excluded groups, tend to apply to jobs, only if they meet all of the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.

Requerimientos

• Educación mínima: Educación media superior -Bachillerato General
• 2 años de experiencia
• Idiomas: Inglés

Palabras clave: proyecto, project

Ayer

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Amstar DMC ofrece servicios de destino de clase mundial a viajeros, agencias de viajes, turoperadores, empresas y organizadores de grupos y eventos en 32 fascinantes destinos a lo largo de 8 hermosos países.


Nuestro equipo de destino está presente en todo momento, desde que el huésped sale de la terminal de aeropuerto, recibiéndolo con una cálida bienvenida en los servicios de traslado, portando nuestra icónica camisa azul floreada y una gran sonrisa. Los representantes de servicio al cliente de Amstar se encuentran en la mayoría de los principales destinos turísticos, proporcionando asistencia y consejos con gran experiencia local, para llevar la estancia de cada cliente al siguiente nivel. Cada uno de nuestros destinos ofrece una fantástica cartera de excursiones y actividades que crearán recuerdos inolvidables de aventuras vacacionales en algunos de los lugares más bellos del mundo. Nuestro servicio al cliente 24/7, garantiza a nuestros huéspedes que estamos con ellos y que los respaldamos durante todas sus vacaciones.


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