CSR Customer Support Representative - IT Sales

Descripción de la oferta

EPODIUM is a global IT Reseller. We are looking for a Customer Support Representative for our office based in San Jose del Cabo.
CSR will be responsible in supporting our sales team with the following duties:

• Assisting with requesting quotes from vendors, maintaining vendor follow up & escalations
• Submitting & managing deal registrations with OEMs like HPE, Cisco, APC, etc.
• Order Processing (Creating SO, updating Salesforce)
• Managing order updates with Procurement team (ESD, shipping information, expedite requests)
• Helping manage Salesforce, creation and updates of opportunities, customer reporting or any internal reporting needed
• Manage customer follow ups as applicable

You will receive the necessary training to appropriately represent EPODIUM.
High proficiency in spoken and written English is essential

Requerimientos

• Educación mínima: Educación superior - Licenciatura
• Conocimientos: Aceptación de errores y fracasos, Aprendizaje, Comunicación y persuasión, Iniciativa, Organización, Proceso de mejora, Reporte, Trabajo en equipo
• Disponibilidad de viajar: Si

Palabras clave: apoyo, support, soporte, demostrador, feriante, viajante, agent, representative, agente, representante, tecnologias, la, informacion, it, ventas, cambaceo, sales

Hace más de 30 días

Acerca de Fatima Michelle Armas Jauregui

EPODIUM helps businesses get access to enterprise solutions on a global scale. We know that digital transformation and adoption of innovative technology is just as important for small and medium businesses as it is for enterprises, but it can be hard to get the treatment you need from big tech. It’s also a challenge to make your multi-vendor landscape in other countries, work like you need it to.

EPODIUM takes the effort out of global IT. One trusted partnership streamlines procuremen...

EPODIUM helps businesses get access to enterprise solutions on a global scale. We know that digital transformation and adoption of innovative technology is just as important for small and medium businesses as it is for enterprises, but it can be hard to get the treatment you need from big tech. It’s also a challenge to make your multi-vendor landscape in other countries, work like you need it to.

EPODIUM takes the effort out of global IT. One trusted partnership streamlines procurement and delivery and can provide some advanced IT services, warehousing and integration depending on region.