Bilingual Patient Scheduling Coordinator

Descripción de la oferta

At our dental practice, we believe that an excellent patient experience begins long before patients take a seat in the dental chair. That’s why we’re looking for a Patient Coordinator who will be a key pillar of our dental practice’s administrative operations.

This position plays a strategic role: serving as the bridge between patients, the clinical team, and insurance companies. We are looking for someone with strong telephone communication skills, attention to detail, and experience in dental administrative processes.

What will you do in this role?
· Handle incoming and outgoing calls with patients, providing clear, empathetic, and professional information.
· Manage administrative tasks related to dental billing, including charges, payments, and follow-ups.
· Verify dental insurance and confirm patients’ benefits, coverage, and eligibility.
· Communicate effectively with insurance companies for clarifications, authorizations, and follow-ups.
· Process patient payments and maintain accurate, up-to-date records.
· Ensure that administrative information is correct before and after each appointment.

Profile We Are Looking For
· Previous experience as a Patient Coordinator, dental front desk staff, or in a similar role.
· Solid knowledge of dental billing and insurance procedures.
· Proficiency with dental software (Eaglesoft, Dentrix, Open Dental, or others).
· Excellent verbal communication skills, especially when speaking on the phone.
· Organizational skills, attention to detail, and a strong sense of responsibility.
· Professional, empathetic, and patient-service-oriented demeanor.
· Advanced English.
· Residence in Playa del Carmen.

What do we offer?
· Job stability and professional growth within the dental sector.
· A structured, collaborative, and quality-focused work environment.
· Opportunity to develop a specialized administrative career in the field of dental health.

If you are passionate about patient care, enjoy administrative work done well, and have experience in the dental field, this position is for you.

Requerimientos

• Educación mínima: Educación media superior - Bachillerato Tecnológico
• 2 años de experiencia
• Idiomas: Inglés
• Edad: entre 26 y 54 años
• Conocimientos: Comunicación

Aptitudes asociadas a esta ofertaNuevo

Hace 4 días (actualizada)

Acerca de Empleo Dental

Empresa líder en el ramo dental, con mas de 11 años de experiencia en el campo, buscamos a lideres en su área, capaces de generar los mejores resultados y dirigir equipos completos de trabajo.

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