Bilingual Health Care Talent Acquisition

Descripción de la oferta

Denken Solutions Inc is an IT company with 15 years of experience with offices at California, Canada, India and Mexico, providing IT solutions in the United States. The role is 100% remote from any location in Mexico. The client is located in the United States, so a fluent English level is required. Hiring: Prestador de Servicios (Se solicitará factura timbrada por el SAT/ RESICO, Persona Física con Actividades Empresariales, etc) Labor Days: Mon- Fri from 8:00 AM to 5:00 PM PST Salary: Up to $25,000 MXN gross As a Recruiter, you will embody these values by: Making care easier: Providing clear, timely, and efficient support to clients and care partners. Personalizing every placement: Matching care partners thoughtfully based on each patients unique needs. Building trust together: Guiding candidates and partners with empathy, professionalism, and consistency. Position Summary: We are seeking a compassionate, organized, and proactive Customer Service Representative / Recruiter to support our growing care network. In this role, you will source, vet, and onboard care partners while coordinating closely with healthcare partners, clinics, nurses, and internal care teams. Your primary focus is to understand placement requirements, onboard candidates, address candidate questions, and ensure Helpers are fully prepared and confident when matching with patients. This role requires strong empathy, persistence, and the ability to balance candidate advocacy with operational needs while delivering a positive and seamless onboarding experience. Key Responsibilities: Post and manage job listings across designated platforms and locations. Source, screen, and interview candidates for care giving and healthcare-related roles. Manage candidate pipelines and oversee onboarding from initial contact to placement readiness. Ensure all onboarding requirements and documentation are completed before endorsements or matches. Maintain an active and qualified pool of candidates to support current and upcoming client needs. Communicate regularly with nurses, clinic partners, and internal teams regarding candidate status and time card updates. Respond promptly to inquiries, app-related concerns, and candidate questions via phone, text, and email. Provide consistent follow-ups to improve engagement and placement success. Accurately document interactions and updates in Salesforce and G-Suite for continuity and transparency. Collaborate with care teams to ensure smooth onboarding and a high-quality candidate experience. Maintain strict confidentiality and adhere to company policies and compliance standards. Qualifications: Experience in recruitment, customer service, care coordination, or a related field (healthcare experience preferred). Strong candidate engagement and consultative recruitment skills, especially in remote onboarding environments. Excellent verbal and written communication across phone, SMS, and email. Highly organized with the ability to manage multiple candidate pipelines simultaneously. Proficiency in Salesforce, G-Suite, Zoom is mandatory Experience with dialer systems (e.g., Five9) is a plus. Bilingual English and Spanish are strongly preferred. Core Competencies: Empathy & Candidate Support: Provides reassurance and guidance throughout the recruitment journey. Persistence & Accountability: Consistently follows up and drives candidates to completion. Trust-Building: Establishes rapport quickly in sensitive and care-focused conversations. Professional Communication: Clear, respectful, and solution-oriented communication style. Collaboration: Works effectively with internal teams, clinics, and partners to ensure successful placements.

Requerimientos

• Educación mínima: Educación superior - Licenciatura
• 1 año de experiencia
• Idiomas: Inglés

Palabras clave: salut, atencion, care, talento

Hace 2 horas (actualizada)

Acerca de Denken Solutions Inc

Denken Solutions Inc is the most sought company in USA for project implementations and support services since 2010 with a strong lineup of professionals with relevant industry expertise.