AI Manager

Descripción de la oferta

Job Description The AI manager own outcomes for the teams LLM and GenAI portfolio by translating business problems into an LLM roadmap, leading delivery of production-grade LLM solutions, and ensuring reliability, scalability, governance, and measurable business impact. Requirements Advanced English Level 5+ years in software/AI roles with 2+ years focused on LLM/GenAI 2+ years leading teams and delivering cross-functional products 2+ years leading teams and delivering cross-functional products Engineer Degree (Software Engineer would be a plus) Python and/or NodeJS for LLM application development API design, service integration, cloud deployment patterns RAG quality tuning (chunking, retrieval strategy, grounding, evaluation sets) Job Activities: Own the LLM product portfolio Define the GenAI roadmap, prioritize use cases, and deliver measurable business impact. Deliver production LLM solutions end to end Lead discovery MVP pilot scale, with clear milestones, acceptance criteria, and success metrics. Set LLM technical standards and architecture Establish patterns for RAG, prompting, tool calling, evaluation, and monitoring so solutions are consistent and maintainable. Operate and govern LLM systems Ensure reliability, cost controls, security, privacy/PII handling, and responsible AI guardrails. Lead the team and execution cadence Coach engineers, run planning/reviews/demos, enforce accountability, and raise delivery quality. Manage stakeholders and adoption Align with business owners and partners (Product/Eng/Security/Ops), drive rollout, and communicate trade offs and progress. Own the LLM platform architecture - Define the reference architecture for LLM services (APIs, RAG layers, tool integrations, identity/access, secrets management) and ensure designs are scalable, secure, and reusable across teams. Establish DevOps/SRE practices for AI services - Implement CI/CD standards, environment promotion (dev/test/prod), release gating, automated regression/eval tests, rollback strategies, and on-call/incident workflows for LLM applications. Build observability and cost governance into the stack - Standardize logging/tracing/metrics, quality dashboards, token and latency monitoring, budget alerts, and usage analytics to control reliability and unit costs at scale. Benefits Christmas bonus (above law) Savings Fund & Voluntary Savings Profit Sharing (PTU) Vacation Days (above law) Vacation Premium Personal Days Major Medical Insurance Management Bonus

Requerimientos

• Educación mínima: Educación superior - Licenciatura
• años de experiencia

Palabras clave: lider, jefe, gerente, manager, director, chief, lead, jefatura, regente

Hace 3 horas (actualizada)

Acerca de CONFIE

We are located in Tijuana’s vibrant financial district. We specialize in generating leads, tech support services and extensive business solutions for other companies. Our shared service center is state of the art and known as Confie.
Our greatest strength is our talented and innovative staff!
That’s because these workers understand Confie’s employee value proposition. That proposition is simple: Confie promises to help employees grow along with the company. And we also provide the reso...

We are located in Tijuana’s vibrant financial district. We specialize in generating leads, tech support services and extensive business solutions for other companies. Our shared service center is state of the art and known as Confie.
Our greatest strength is our talented and innovative staff!
That’s because these workers understand Confie’s employee value proposition. That proposition is simple: Confie promises to help employees grow along with the company. And we also provide the resources to let employees make power moves.
Our call center was built by our parent company Confie, they are America’s leading independent provider for personal lines of insurance.
Confie was named the best call center in Tijuana, but we won’t just stop there. Our plan is to recruit the most talented and driven local workers and provide the training and other resources they need to achieve all of their biggest career goals!

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