Agente telefónico - Bilingüe (C1)

Descripción de la oferta

Become a medical interpreter!


At Kelly®, we’re passionate about helping you find a job that works for you. If you ask us, this job looks great.
We’re seeking Bilingual Telephone Interpreters fluent in Spanish and English for a great work from home job opportunity in Mexico. With us, it’s all about finding the job that’s just right for you.

• Receive medical calls through a mobile app installed in your cell phone, tablet, laptop or desktop.

Offer:
• 100% home office
• $16,500 Monthly; BBVA-BANAMEX.
• Law benefits
• Helping others in your community connect
• 4 weeks of paid training and temporary contract: from Monday to Friday (8am-5pm Central Time CST)
• $250 Internet bonus.
• Life insurance.
• Development: Learning Coach, Trainer, Talent Advisor.
• Long term contract (after training and ISA Test)..
• Adherence bonus ($750 per month)

Principal Duties and Responsibilities:

1. The interpreter breaks the communication barrier in a wide range of industries including Healthcare, Government, Insurance, Financial, Utilities, Travel & Hospitality, General Business, Law Enforcement, Court and 911.
2. Answer calls promptly and conduct interpretation in a friendly and professional manner.
3. Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions.
4. Speak clearly in both languages using proper pronunciation, enunciation and polite expressions.
5. Maintain a professional demeanor throughout the call, always.
6. Remain calm during calls if one of the primary speakers is incoherent or upset, especially in emergency situations.
7. Maintain punctuality and availability during scheduled work hours.
8. Follow client instructions, in compliance with protocol to ensure client expectations are met with the Limited English-speaking Person, avoiding interaction with the Limited English-speaking Person without client’s permission.
9. Understand protocol and terminology for various industries including, but not limited to, Medical, Insurance, Finance and Law Demonstrate commitment to cultural sensitivity and working in a diverse environment.

Qualifications

1. Fluency in the required language Spanish and English and skilled in the associated cultural dynamics.
2. Ability to provide cultural competency and assess regional and accent differences to find ways of communicating with the Limited English-speaking Person.
3. Excellent listening, retention, and note-taking skills to maintain a high level of accuracy during interpretation.
4. Able to work independently.
5. Has the aptitude for close attention to detail regarding shift/schedule adherence.
6. Reside in Mexico.

Physical Requirements

• Must have sufficient manual dexterity to type or write.
• May be exposed to moderate noise levels, computer, audio, telephone.


Kelly is an equal opportunity employer committed to employing a diverse, equitable and inclusive workforce, including, but not limited to, race, gender, individuals with disabilities, protected veterans, sexual orientation, and gender identity. Equal Employment Opportunity is The Law

Requerimientos

• Educación mínima: Educación media superior -Bachillerato General
• Idiomas: Inglés
• Edad: A partir de 18 años

Palabras clave: demostrador, feriante, viajante, agent, representative, agente, representante, call, callcenter, teleoperador, telefonista, telephonist, telefonico

Hace 8 horas (actualizada)

Acerca de Kelly

Kelly Services fue fundada en 1946 e inicia operaciones en México en el año de 1999. Kelly es una empresa dedicada a los servicios de Recursos Humanos y su principal objetivo es lograr la máxima satisfacción de sus clientes y del personal que labora en ella.

Salarios