Account Manager - Ejecutivo de cuenta

Descripción de la oferta

Professional Summary

Bilingual Account Manager with at least 1 year of experience in the fine jewelry industry. Expert in managing bespoke orders from concept to delivery. Proven track record of bridging communication between international clients and production teams in English and Spanish to ensure 100% accuracy in the craftsmanship.

Key Expertise

• High-Touch Sales: Managing VIP and retail accounts. Resolving production delays or quality concerns with a solution-oriented, "white-glove" approach.
• Production Oversight: Translating design briefs into technical orders (metals, stones, settings) with understanding of CAD production workflows.
• Order Lifecycle Mastery: Managing complex SKUs, custom "special orders," and international shipping and customs documentation.
• Bilingual Negotiation: Native-level fluency in English and Spanish for global market.

Qualifications and Requirements

• Bilingual Proficiency is Mandatory: Fluent written and verbal English and Spanish is essential for communication with our global partners and diverse workforce.
• Software: Knowledge of CRM, ERP, Microsoft Excel (Advanced), and Inventory management systems.
• Technical Acumen: Strong understanding of precious metal weights/karats and gemstone grading/identification is highly preferred.
• Attention to Detail: Exceptional organizational skills and an unwavering commitment to accuracy, integrity, and security.
• Time availability and flexibility to adapt to constant changes.
• Currently living in the YUCATAN, Mexico Peninsula.

If you’re interested and meet the requirements please email your resume in english (1 page) to the email posted in the ad.

Requerimientos

• Educación mínima: Educación superior - Licenciatura
• 1 año de experiencia
• Idiomas: Inglés
• Edad: A partir de 18 años

Palabras clave: kam, account, cuentas, lider, jefe, gerente, manager, director, chief, lead, jefatura, regente, directivo, mando, gobierno, regencia, executive, managing, ejecutivo

Hace 10 horas (actualizada)

Acerca de ARJ de Yucatán, S.A. de C.V.

Empresa lider de manufactura para exportación de joyería fina y orfebrería ubicada en la ciudad de Mérida con veinte años de existencia en la entidad.